Privacy Policy & About This Site

Privacy Policy

Overview

• Auto Assista Co., Ltd (“AutoAssista”) fully understands your concern over protecting privacy and the way of our use of your personal information. Whether you visit our website, Autoassista.com (the or our “Site”), to utilize our services, or you simply browse through our website, we assure you of protecting your personal information.

Scope of this Privacy Policy

• This policy covers how AutoAssista treats personal information that AutoAssista collects and receives. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
• By visiting our Site, you are deemed to have agreed to the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Site.

Usage & Eligibility

• Our services are available only to, and may only be used by individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, our services are not available to children, i.e. persons under the age of 18.

Personal information collection and usage

• AutoAssista collects personal information when you register with the Site, when you use the Site’s services or when you visit pages of the Site.
• When you send inquiry, we ask for information such as your name, email address and telephone number.
• AutoAssista uses information for the following general purposes: to fulfill your requests for services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

Personal information sharing and disclosure

• AutoAssista does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide services you've requested, when we have your permission, or under the following circumstances:
• We provide the information to trusted partners who work with AutoAssista under confidentiality agreements.
• We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
• We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of AutoAssista's terms of use, or as otherwise required by law.
• AutoAssista uses information for the following general purposes: to fulfill your requests for services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

Information Confidentiality and Security

• We limit access to personal information about you to our employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
• We have physical, electronic, and procedural safeguards that comply with regulations in Kenya to protect personal information about you.

Making changes or revision

• AutoAssista reserves the right to update this policy at any time by revising the terms and conditions herein. Users are responsible for regularly reviewing these terms and conditions. Continued use of the Site following any such changes shall constitute the users' acceptance of such changes.

Intellectual Property Rights

1. The copyrights, image rights, or other rights for all written materials, photographs, video, and other content on posted on the Site or in AutoAssista Mail (“AutoAssista Web Content”) belong to AutoAssista or an approved third party, and do not belong to the Users. Unless otherwise stated by AutoAssista, Users are only permitted to peruse these contents in the methods prescribed by AutoAssista and copying, redistributing, or using the contents in any other way, or changing, or creating derivative works using the contents is prohibited.
2. All copyrights or other rights such as for software and files attached to AutoAssista Mail or able to be downloaded or used on the Site belong to AutoAssista or an approved third party, and do not belong to the Users. Unless otherwise stated by AutoAssista, Users are only permitted un-assignable usage rights regarding the software, to peruse the Site, or within the minimum required scope in order to use the Service for personal use, and not for profit. AutoAssista may cancel the license at any time and in such case the User shall immediately suspend use of the software and delete it from all memory devices managed by the User.

AutoAssista’s Obligations and Liability

1. AutoAssista may suspend or terminate part or all of the Service without prior notice due to system failure, software or hardware breakdown, fault, malfunction, or failure of telecommunication lines.
2. The information provided through the Service and communications and other exchanges may be delayed or interrupted as a result of AutoAssista or Other Operators not being open for business.
3. The information, data, software, products, and services provided by AutoAssista through the service may include inaccuracies or faults. Further, AutoAssista may add to, change, or delete all or part of this information etc. without prior warning.
4. AutoAssista will take security measures at the level it judges reasonable regarding the server and other network equipment managed by AutoAssista, but it is possible that incidents such as unlawful access, information leakage, or distribution of harmful programs could occur, in spite of these measures. Further, as AutoAssista does not take security measures regarding information that travels over the Internet or other open networks unless specifically stated, and since even if security measures are taken they could be overridden, it is possible that information could be stolen, falsified etc.
5. AutoAssista does not bear any liability regarding damage suffered by Users resulting from the events set out in each of the above items.
6. AutoAssista does not bear any liability regarding damage suffered by Users resulting from the parts of the service that are provided free of charge. Further, even if a User suffers damage resulting from AutoAssista’s negligence in a part of the service that is provided for a fee, AutoAssista’s liability will be limited to the amount of payment actually received regarding the service that was the direct cause of the occurrence of damage, whether or not any cause for liability exists, such as nonperformance of obligations, defect warranty, or illegal acts, excluding damage arising due to special circumstances and lost profits damage.